I visited LabCorp at *** Beech Street, hackensa...
A LabCorp customer review by GetHuman user ~elecsha from November 11th, 2017
Background on ~elecsha's case
GetHuman: ~elecsha - can you tell our other LabCorp customers when your case took place?
~elecsha: Yes. It was morning, on November 3rd.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~elecsha a list of common LabCorp problems)
~elecsha: "I need to change my appointmen" was why I was trying to call.
~elecsha's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~elecsha: I visited LabCorp at *** Beech Street, hackensack NJ. *The Labcorp technician named Jamie was too impatient to even hear my response for the questions she asked asked about my Insurance. I even asked her if she is on a hurry or about to have her lunch or faced a lot of patients today, as to understand why she is being very unpleasant at her work. She replied thats the way I work as though she is being perfect and **** good. I wonder why LapCorp has such technicians employed! Even while drawing blood she was too impatient to handle my hands. I have already given blood many times but never seen such a technician who is very impolite, rude and tough on patients. Never go to the location of Labcorp here anytime!!
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~elecsha: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~elecsha: I'd give them a one out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~elecsha: For that I would say five out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~elecsha: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~elecsha taken from his LabCorp customer service problem that occurred on November 3rd, 2017.