I went into the Labcorp Clermont and had A swee...

A LabCorp customer review by GetHuman user ~Labcorp super fan from November 23rd, 2017

Background on ~Labcorp super fan's case

GetHuman: ~Labcorp super fan - can you tell our other LabCorp customers when your case took place?
~Labcorp super fan: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to LabCorp, and if so, how?
~Labcorp super fan: I used the 888-522-2677 number I found for on the GetHuman LabCorp customer phone number page I was on: LabCorp Customer Service Phone Number
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~Labcorp super fan a list of common LabCorp problems)
~Labcorp super fan: "I have a billing error" was why I was trying to call.

~Labcorp super fan's review of LabCorp customer service

GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Labcorp super fan: I went into the Labcorp Clermont and had A sweet lady. She got everything done in a timely manner. Her smile deffinetly went the mile! Thank you Labcorp for hiring such a nice staff! And a special Thankyou to Kimberly Herring for your services.
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~Labcorp super fan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Labcorp super fan: I'd give them a one out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~Labcorp super fan: For that I would say five out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~Labcorp super fan: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Labcorp super fan taken from his LabCorp customer service problem that occurred on November 18th, 2017.

LabCorp

3.20 of 5 stars | 200 reviews

~Labcorp super fan's LabCorp Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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