Complaint for Land Rover
A Land Rover customer review by GetHuman user GetHuman-jzalay from December 4th, 2017
Background on GetHuman-jzalay's case
GetHuman: GetHuman-jzalay - can you tell our other Land Rover customers when your case took place?
GetHuman-jzalay: Yes. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Land Rover, and if so, how?
GetHuman: And which of these common Land Rover customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jzalay a list of common Land Rover problems)
GetHuman-jzalay: "Returns" was why I was trying to call.
GetHuman-jzalay's review of Land Rover customer service
GetHuman: So how would you sum up your experience for GetHuman's Land Rover customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jzalay: Complaint for Land Rover
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-jzalay: brakes causing noise
GetHuman: Let's quantify your experience contacting Land Rover. On a scale of 1 to 5, how easy is it go get help on a Land Rover problem?
GetHuman-jzalay: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jzalay: I'd give them a two out of five on communication.
GetHuman: And what about Land Rover's ability to quickly and effectively address your problem?
GetHuman-jzalay: For that I would say five out of five.
GetHuman: And finally- any advice for other Land Rover customers?
GetHuman-jzalay: Call them early in the day or late. Don't forget any personal or account information you might need for Land Rover to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jzalay taken from his Land Rover customer service problem that occurred on December 3rd, 2017.
Land Rover
2.00 of 5 stars | 12 reviews
GetHuman-jzalay's Land Rover Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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