Larson Doors: Automated system says all reps are busy* call b...
A Larson Doors customer review by GetHuman user ~Anonymous from November 21st, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Larson Doors customers when your case took place?
~Anonymous: Sure. It was late at night, on November 12th.
GetHuman: Did you reach out to Larson Doors, and if so, how?
GetHuman: And which of these common Larson Doors customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Larson Doors problems)
~Anonymous: "Where to buy" was why I was trying to call.
~Anonymous's review of Larson Doors customer service
GetHuman: So how would you sum up your experience for GetHuman's Larson Doors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Automated system says all reps are busy* call back at another time. No matter when I place the call the results are the same.
GetHuman: Let's quantify your experience contacting Larson Doors. On a scale of 1 to 5, how easy is it go get help on a Larson Doors problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Larson Doors's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Larson Doors customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Larson Doors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Larson Doors customer service problem that occurred on November 12th, 2017.