LexisNexis Consumer Center: Very helpful, issue resolved with correct data...
A LexisNexis Consumer Center customer review by GetHuman user ~Atlas from November 24th, 2017
Background on ~Atlas's case
GetHuman: ~Atlas - can you tell our other LexisNexis Consumer Center customers when your case took place?
~Atlas: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to LexisNexis Consumer Center, and if so, how?
GetHuman: And which of these common LexisNexis Consumer Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Atlas a list of common LexisNexis Consumer Center problems)
~Atlas: "Complaint" was why I was trying to call.
~Atlas's review of LexisNexis Consumer Center customer service
GetHuman: So how would you sum up your experience for GetHuman's LexisNexis Consumer Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Atlas: Very helpful, issue resolved with correct data provided, should have final correction within ** days.
GetHuman: Let's quantify your experience contacting LexisNexis Consumer Center. On a scale of 1 to 5, how easy is it go get help on a LexisNexis Consumer Center problem?
~Atlas: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Atlas: I'd give them a four out of five on communication.
GetHuman: And what about LexisNexis Consumer Center's ability to quickly and effectively address your problem?
~Atlas: For that I would say five out of five.
GetHuman: And finally- any advice for other LexisNexis Consumer Center customers?
~Atlas: Call them early in the day or late. Don't forget any personal or account information you might need for LexisNexis Consumer Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Atlas taken from his LexisNexis Consumer Center customer service problem that occurred on November 14th, 2017.