LexisNexis Consumer Center: You have been verifying my name Vincent Brancif...
A LexisNexis Consumer Center customer review by GetHuman user ~vincen tbranciforte from November 25th, 2017
Background on ~vincen tbranciforte's case
GetHuman: ~vincen tbranciforte - can you tell our other LexisNexis Consumer Center customers when your case took place?
~vincen tbranciforte: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to LexisNexis Consumer Center, and if so, how?
GetHuman: And which of these common LexisNexis Consumer Center customer issues best describes the reason you wanted to talk to them?
(Shows ~vincen tbranciforte a list of common LexisNexis Consumer Center problems)
~vincen tbranciforte: "Overcharge/Strange charge" was why I was trying to call.
~vincen tbranciforte's review of LexisNexis Consumer Center customer service
GetHuman: So how would you sum up your experience for GetHuman's LexisNexis Consumer Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vincen tbranciforte: You have been verifying my name Vincent Branciforte for * weeks. dispute * ******. If this is not cleared up immediately I will loose the position i was offered. You have defamed me and cost me a job , Ive been out of work for * years. I call every day for * weeks and you do nothing. You have defamed me and this will not stand, you have no right to do this to anyone.I WILL LOOSE THE POSITION OFFERED IF YOU DONT EXPEDITE THIS IMMEDIATELY. I CALL EVERY DAY AND NOTHING IS DONE
GetHuman: Let's quantify your experience contacting LexisNexis Consumer Center. On a scale of 1 to 5, how easy is it go get help on a LexisNexis Consumer Center problem?
~vincen tbranciforte: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vincen tbranciforte: I'd give them a three out of five on communication.
GetHuman: And what about LexisNexis Consumer Center's ability to quickly and effectively address your problem?
~vincen tbranciforte: For that I would say one out of five.
GetHuman: And finally- any advice for other LexisNexis Consumer Center customers?
~vincen tbranciforte: Call them early in the day or late. Don't forget any personal or account information you might need for LexisNexis Consumer Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vincen tbranciforte taken from his LexisNexis Consumer Center customer service problem that occurred on November 19th, 2017.