Light In The Box: My merchandise is delayed more than ** days and...
A Light In The Box customer review by GetHuman user ~Miranda Beatriz from November 16th, 2017
Background on ~Miranda Beatriz 's case
GetHuman: ~Miranda Beatriz - can you tell our other Light In The Box customers when your case took place?
~Miranda Beatriz : Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Miranda Beatriz a list of common Light In The Box problems)
~Miranda Beatriz : "Update Account Info" was why I was trying to contact.
~Miranda Beatriz 's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miranda Beatriz : My merchandise is delayed more than ** days and can not return the email I sent to Light.*Email:*****@***.com
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Miranda Beatriz : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miranda Beatriz : I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Miranda Beatriz : For that I would say three out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Miranda Beatriz : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miranda Beatriz taken from his Light In The Box customer service problem that occurred on November 11th, 2017.