Light In The Box: We were long time to response the addres light...
A Light In The Box customer review by GetHuman user ~Rosemari Engström from November 20th, 2017
Background on ~Rosemari Engström's case
GetHuman: ~Rosemari Engström - can you tell our other Light In The Box customers when your case took place?
~Rosemari Engström: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Rosemari Engström a list of common Light In The Box problems)
~Rosemari Engström: "Update Account Info" was why I was trying to contact.
~Rosemari Engström's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rosemari Engström: We were long time to response the addres light in the box.com retuned my order because worng chosed.***light in the box.com refund the my order.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Rosemari Engström: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rosemari Engström: I'd give them a two out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Rosemari Engström: For that I would say three out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Rosemari Engström: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rosemari Engström taken from his Light In The Box customer service problem that occurred on November 16th, 2017.