Lincoln National Life Insurance: I was transferred to three separate representat...
A Lincoln National Life Insurance customer review by GetHuman user GetHuman-136867 from November 16th, 2017
Background on GetHuman-136867's case
GetHuman: GetHuman-136867 - can you tell our other Lincoln National Life Insurance customers when your case took place?
GetHuman-136867: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Lincoln National Life Insurance, and if so, how?
GetHuman: And which of these common Lincoln National Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-136867 a list of common Lincoln National Life Insurance problems)
GetHuman-136867: "Update account information" was why I was trying to call.
GetHuman-136867's review of Lincoln National Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Lincoln National Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-136867: I was transferred to three separate representatives before I reached the correct department. Once properly transferred, my claim was resolved expediously.
GetHuman: Let's quantify your experience contacting Lincoln National Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Lincoln National Life Insurance problem?
GetHuman-136867: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-136867: I'd give them a three out of five on communication.
GetHuman: And what about Lincoln National Life Insurance's ability to quickly and effectively address your problem?
GetHuman-136867: For that I would say two out of five.
GetHuman: And finally- any advice for other Lincoln National Life Insurance customers?
GetHuman-136867: Call them early in the day or late. Don't forget any personal or account information you might need for Lincoln National Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-136867 taken from his Lincoln National Life Insurance customer service problem that occurred on November 12th, 2017.