Lincoln National Life Insurance: My aunt died in *****.She had dementia and an e...
A Lincoln National Life Insurance customer review by GetHuman user GetHuman-153740 from November 1st, 2017
Background on GetHuman-153740's case
GetHuman: GetHuman-153740 - can you tell our other Lincoln National Life Insurance customers when your case took place?
GetHuman-153740: Yes I can. It was evening, on October 30th.
GetHuman: Did you reach out to Lincoln National Life Insurance, and if so, how?
GetHuman: And which of these common Lincoln National Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-153740 a list of common Lincoln National Life Insurance problems)
GetHuman-153740: "Update account information" was why I was trying to call.
GetHuman-153740's review of Lincoln National Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Lincoln National Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-153740: My aunt died in *****.She had dementia and an error was made in herannuity policy by her conservator . It is now ****** and I still have not received her death benefit . In addition most of the people I've spoken to have been very rude and snippy and callbacks are nonexistent .
GetHuman: Let's quantify your experience contacting Lincoln National Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Lincoln National Life Insurance problem?
GetHuman-153740: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-153740: I'd give them a two out of five on communication.
GetHuman: And what about Lincoln National Life Insurance's ability to quickly and effectively address your problem?
GetHuman-153740: For that I would say five out of five.
GetHuman: And finally- any advice for other Lincoln National Life Insurance customers?
GetHuman-153740: Call them early in the day or late. Don't forget any personal or account information you might need for Lincoln National Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-153740 taken from his Lincoln National Life Insurance customer service problem that occurred on October 30th, 2017.