Long Island Railroad: Great phone number! Helpful customer service. w...
A Long Island Railroad customer review by GetHuman user ~Indrid Cold from November 16th, 2017
Background on ~Indrid Cold's case
GetHuman: ~Indrid Cold - can you tell our other Long Island Railroad customers when your case took place?
~Indrid Cold: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Long Island Railroad, and if so, how?
GetHuman: And which of these common Long Island Railroad customer issues best describes the reason you wanted to talk to them?
(Shows ~Indrid Cold a list of common Long Island Railroad problems)
~Indrid Cold: "Complaint" was why I was trying to call.
~Indrid Cold's review of Long Island Railroad customer service
GetHuman: So how would you sum up your experience for GetHuman's Long Island Railroad customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Indrid Cold: Great phone number! Helpful customer service. waited less than two minutes for help! Thanks! Cheers!
GetHuman: Let's quantify your experience contacting Long Island Railroad. On a scale of 1 to 5, how easy is it go get help on a Long Island Railroad problem?
~Indrid Cold: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Indrid Cold: I'd give them a five out of five on communication.
GetHuman: And what about Long Island Railroad's ability to quickly and effectively address your problem?
~Indrid Cold: For that I would say two out of five.
GetHuman: And finally- any advice for other Long Island Railroad customers?
~Indrid Cold: Call them early in the day or late. Don't forget any personal or account information you might need for Long Island Railroad to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Indrid Cold taken from his Long Island Railroad customer service problem that occurred on November 9th, 2017.