Lord & Taylor: I understood perfectly, but could now communica...
A Lord & Taylor customer review by GetHuman user GetHuman-364608 from November 20th, 2017
Background on GetHuman-364608's case
GetHuman: GetHuman-364608 - can you tell our other Lord & Taylor customers when your case took place?
GetHuman-364608: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Lord & Taylor, and if so, how?
GetHuman: And which of these common Lord & Taylor customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-364608 a list of common Lord & Taylor problems)
GetHuman-364608: "Cancel order" was why I was trying to contact.
GetHuman-364608's review of Lord & Taylor customer service
GetHuman: So how would you sum up your experience for GetHuman's Lord & Taylor customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-364608: I understood perfectly, but could now communicate my request for detailed billing information for my account.
GetHuman: Let's quantify your experience contacting Lord & Taylor. On a scale of 1 to 5, how easy is it go get help on a Lord & Taylor problem?
GetHuman-364608: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-364608: I'd give them a one out of five on communication.
GetHuman: And what about Lord & Taylor's ability to quickly and effectively address your problem?
GetHuman-364608: For that I would say four out of five.
GetHuman: And finally- any advice for other Lord & Taylor customers?
GetHuman-364608: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lord & Taylor to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-364608 taken from his Lord & Taylor customer service problem that occurred on November 11th, 2017.
Lord & Taylor
1.00 of 5 stars | 8 reviews
GetHuman-364608's Lord & Taylor Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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