Lord & Taylor: someone is using my bank card to order products...
A Lord & Taylor customer review by GetHuman user ~bobchristina from November 12th, 2017
Background on ~bobchristina's case
GetHuman: ~bobchristina - can you tell our other Lord & Taylor customers when your case took place?
~bobchristina: Yup. It was evening, on November 6th.
GetHuman: Did you reach out to Lord & Taylor, and if so, how?
GetHuman: And which of these common Lord & Taylor customer issues best describes the reason you wanted to talk to them?
(Shows ~bobchristina a list of common Lord & Taylor problems)
~bobchristina: "Track order" was why I was trying to contact.
~bobchristina's review of Lord & Taylor customer service
GetHuman: So how would you sum up your experience for GetHuman's Lord & Taylor customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobchristina: someone is using my bank card to order products but nobody willing to help now i stuck reporting to Internet Crime Complaint Center
GetHuman: Let's quantify your experience contacting Lord & Taylor. On a scale of 1 to 5, how easy is it go get help on a Lord & Taylor problem?
~bobchristina: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobchristina: I'd give them a three out of five on communication.
GetHuman: And what about Lord & Taylor's ability to quickly and effectively address your problem?
~bobchristina: For that I would say one out of five.
GetHuman: And finally- any advice for other Lord & Taylor customers?
~bobchristina: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lord & Taylor to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobchristina taken from his Lord & Taylor customer service problem that occurred on November 6th, 2017.
Lord & Taylor
1.00 of 5 stars | 8 reviews
~bobchristina's Lord & Taylor Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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