Lowe's: I am from Manitoba and returned * storm doord a...
A Lowe's customer review by GetHuman user GetHuman-182730 from October 31st, 2017
Background on GetHuman-182730's case
GetHuman: GetHuman-182730 - can you tell our other Lowe's customers when your case took place?
GetHuman-182730: Yes I can. It was late at night, on October 26th.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-182730 a list of common Lowe's problems)
GetHuman-182730: "Product issues" was why I was trying to call.
GetHuman-182730's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-182730: I am from Manitoba and returned * storm doord as I asked for the wrong size this morning. Well, Royce assisted me from the get go. I had purchased in Fargo, yet they helped me get the right size. Wow, what excellent service from Royce and a few other members who got the doors, adjusted my bill and loaded my trailer. Thanks again. Joe from *Canada.
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
GetHuman-182730: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-182730: I'd give them a four out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
GetHuman-182730: For that I would say three out of five.
GetHuman: And finally- any advice for other Lowe's customers?
GetHuman-182730: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-182730 taken from his Lowe's customer service problem that occurred on October 26th, 2017.