Lowrance: Customers service you can't under stand. They l...
A Lowrance customer review by GetHuman user GetHuman-43823 from November 24th, 2017
Background on GetHuman-43823's case
GetHuman: GetHuman-43823 - can you tell our other Lowrance customers when your case took place?
GetHuman-43823: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Lowrance, and if so, how?
GetHuman: And which of these common Lowrance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-43823 a list of common Lowrance problems)
GetHuman-43823: "Technical support" was why I was trying to contact.
GetHuman-43823's review of Lowrance customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowrance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-43823: Customers service you can't under stand. They lie to just get you off the phone. They tell you their is no one else you can call for more help.
GetHuman: Let's quantify your experience contacting Lowrance. On a scale of 1 to 5, how easy is it go get help on a Lowrance problem?
GetHuman-43823: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-43823: I'd give them a five out of five on communication.
GetHuman: And what about Lowrance's ability to quickly and effectively address your problem?
GetHuman-43823: For that I would say three out of five.
GetHuman: And finally- any advice for other Lowrance customers?
GetHuman-43823: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lowrance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-43823 taken from his Lowrance customer service problem that occurred on November 18th, 2017.