Lowrance: lx** powers on to start up page then goes blank...
A Lowrance customer review by GetHuman user ~coffycup from October 31st, 2017
Background on ~coffycup's case
GetHuman: ~coffycup - can you tell our other Lowrance customers when your case took place?
~coffycup: Sure. It was middle of the night, on October 26th.
GetHuman: Did you reach out to Lowrance, and if so, how?
GetHuman: And which of these common Lowrance customer issues best describes the reason you wanted to talk to them?
(Shows ~coffycup a list of common Lowrance problems)
~coffycup: "Returns" was why I was trying to contact.
~coffycup's review of Lowrance customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowrance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~coffycup: lx** powers on to start up page then goes blank to shut you have unplug unit. response from lowrance no longer in production no parts available.this will be my last lowrance product.
GetHuman: Let's quantify your experience contacting Lowrance. On a scale of 1 to 5, how easy is it go get help on a Lowrance problem?
~coffycup: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~coffycup: I'd give them a five out of five on communication.
GetHuman: And what about Lowrance's ability to quickly and effectively address your problem?
~coffycup: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowrance customers?
~coffycup: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lowrance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~coffycup taken from his Lowrance customer service problem that occurred on October 26th, 2017.