M&T Bank: I've never gotten through to someone so quickly...
A M&T Bank customer review by GetHuman user GetHuman-69215 from November 22nd, 2017
Background on GetHuman-69215's case
GetHuman: GetHuman-69215 - can you tell our other M&T Bank customers when your case took place?
GetHuman-69215: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to M&T Bank, and if so, how?
GetHuman: And which of these common M&T Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-69215 a list of common M&T Bank problems)
GetHuman-69215: "Question" was why I was trying to call.
GetHuman-69215's review of M&T Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's M&T Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-69215: I've never gotten through to someone so quickly before on an automated system ever! M&T Bank customer service * *-***-***-****. The options where "For account information press **" and that was it! Instant access!
GetHuman: Let's quantify your experience contacting M&T Bank. On a scale of 1 to 5, how easy is it go get help on a M&T Bank problem?
GetHuman-69215: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-69215: I'd give them a five out of five on communication.
GetHuman: And what about M&T Bank's ability to quickly and effectively address your problem?
GetHuman-69215: For that I would say four out of five.
GetHuman: And finally- any advice for other M&T Bank customers?
GetHuman-69215: Call them early in the day or late. Don't forget any personal or account information you might need for M&T Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-69215 taken from his M&T Bank customer service problem that occurred on November 21st, 2017.