M&T Bank: called the **** number then pressed * for a hum...

A M&T Bank customer review by GetHuman user ~flyingchef from November 25th, 2017

Background on ~flyingchef's case

GetHuman: ~flyingchef - can you tell our other M&T Bank customers when your case took place?
~flyingchef: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to M&T Bank, and if so, how?
~flyingchef: I used the 800-836-2826 number I found for on the GetHuman M&T Bank customer phone number page I was on: M&T Bank Customer Service Phone Number
GetHuman: And which of these common M&T Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~flyingchef a list of common M&T Bank problems)
~flyingchef: "Question" was why I was trying to call.

~flyingchef's review of M&T Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's M&T Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flyingchef: called the **** number then pressed * for a human. Annoying M and T propaganda while you wait and wait.
GetHuman: Let's quantify your experience contacting M&T Bank. On a scale of 1 to 5, how easy is it go get help on a M&T Bank problem?
~flyingchef: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flyingchef: I'd give them a one out of five on communication.
GetHuman: And what about M&T Bank's ability to quickly and effectively address your problem?
~flyingchef: For that I would say one out of five.
GetHuman: And finally- any advice for other M&T Bank customers?
~flyingchef: Call them early in the day or late. Don't forget any personal or account information you might need for M&T Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flyingchef taken from his M&T Bank customer service problem that occurred on November 20th, 2017.

M&T Bank

2.20 of 5 stars | 35 reviews

~flyingchef's M&T Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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