MSN Windows Live Assistance: I was forced to change my password of * years b...

A MSN Windows Live Assistance customer review by GetHuman user ~microsucksx from November 16th, 2017

Background on ~microsucksx's case

GetHuman: ~microsucksx - can you tell our other MSN Windows Live Assistance customers when your case took place?
~microsucksx: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to MSN Windows Live Assistance, and if so, how?
~microsucksx: I used the 866-234-6020 number I found for on the GetHuman MSN Windows Live Assistance customer phone number page I was on: MSN Windows Live Assistance Customer Service Phone Number
GetHuman: And which of these common MSN Windows Live Assistance customer issues best describes the reason you wanted to talk to them?
(Shows ~microsucksx a list of common MSN Windows Live Assistance problems)
~microsucksx: "Two Factor Authentication" was why I was trying to call.

~microsucksx's review of MSN Windows Live Assistance customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~microsucksx: I was forced to change my password of * years by Microsuck and then was locked*frozen out, I filled out the form * times and was rejected each time. Called customer service - complained, threated to sue - was told I would get a call in ** hours and to use this code * - never got a call - still can't access account over a year later, locked out of FB and other pages. WILL NEVER SUPPORT ANYTHING MICROSUCK AGAIN. BTW - WIN * BLOWS A$$
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance problem?
~microsucksx: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~microsucksx: I'd give them a three out of five on communication.
GetHuman: And what about MSN Windows Live Assistance's ability to quickly and effectively address your problem?
~microsucksx: For that I would say two out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance customers?
~microsucksx: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~microsucksx taken from his MSN Windows Live Assistance customer service problem that occurred on November 10th, 2017.

MSN Windows Live Assistance

2.00 of 5 stars | 19 reviews

~microsucksx's MSN Windows Live Assistance Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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