MSN Windows Live Assistance: Refused to acknowledge that windows * requires...

A MSN Windows Live Assistance customer review by GetHuman user ~joyto the world from November 17th, 2017

Background on ~joyto the world's case

GetHuman: ~joyto the world - can you tell our other MSN Windows Live Assistance customers when your case took place?
~joyto the world: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to MSN Windows Live Assistance, and if so, how?
~joyto the world: I used the 866-234-6020 number I found for on the GetHuman MSN Windows Live Assistance customer phone number page I was on: MSN Windows Live Assistance Customer Service Phone Number
GetHuman: And which of these common MSN Windows Live Assistance customer issues best describes the reason you wanted to talk to them?
(Shows ~joyto the world a list of common MSN Windows Live Assistance problems)
~joyto the world: "Technical support" was why I was trying to call.

~joyto the world's review of MSN Windows Live Assistance customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joyto the world: Refused to acknowledge that windows * requires a microsoft live login, which uses hotmail. Not our problem with software he says!!!
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance problem?
~joyto the world: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joyto the world: I'd give them a five out of five on communication.
GetHuman: And what about MSN Windows Live Assistance's ability to quickly and effectively address your problem?
~joyto the world: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance customers?
~joyto the world: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joyto the world taken from his MSN Windows Live Assistance customer service problem that occurred on November 15th, 2017.

MSN Windows Live Assistance

2.00 of 5 stars | 19 reviews

~joyto the world's MSN Windows Live Assistance Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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