MSN: I got someone who didn't speak Inglish he gave...

A MSN customer review by GetHuman user GetHuman-347794 from November 23rd, 2017

Background on GetHuman-347794's case

GetHuman: GetHuman-347794 - can you tell our other MSN customers when your case took place?
GetHuman-347794: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to MSN, and if so, how?
GetHuman-347794: I used the 888-319-2445 number I found for on the GetHuman MSN customer phone number page I was on: MSN Customer Service Phone Number
GetHuman: And which of these common MSN customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-347794 a list of common MSN problems)
GetHuman-347794: "Setup service" was why I was trying to call.

GetHuman-347794's review of MSN customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-347794: I got someone who didn't speak Inglish he gave me a wrong number for support. What a mess these people are.
GetHuman: Let's quantify your experience contacting MSN. On a scale of 1 to 5, how easy is it go get help on a MSN problem?
GetHuman-347794: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-347794: I'd give them a one out of five on communication.
GetHuman: And what about MSN's ability to quickly and effectively address your problem?
GetHuman-347794: For that I would say four out of five.
GetHuman: And finally- any advice for other MSN customers?
GetHuman-347794: Call them early in the day or late. Don't forget any personal or account information you might need for MSN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-347794 taken from his MSN customer service problem that occurred on November 14th, 2017.

MSN

1.38 of 5 stars | 53 reviews

GetHuman-347794's MSN Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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