MSN: I sent to technical support thinking this was p...
A MSN customer review by GetHuman user ~Jim petersen from November 24th, 2017
Background on ~Jim petersen's case
GetHuman: ~Jim petersen - can you tell our other MSN customers when your case took place?
~Jim petersen: Yup. It was late at night, on November 21st.
GetHuman: Did you reach out to MSN, and if so, how?
GetHuman: And which of these common MSN customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim petersen a list of common MSN problems)
~Jim petersen: "Update account information" was why I was trying to call.
~Jim petersen's review of MSN customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim petersen: I sent to technical support thinking this was part of mssn. * hours Sat. And * today lugs ***.** to fix it I still don't have my account.****
GetHuman: Let's quantify your experience contacting MSN. On a scale of 1 to 5, how easy is it go get help on a MSN problem?
~Jim petersen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim petersen: I'd give them a one out of five on communication.
GetHuman: And what about MSN's ability to quickly and effectively address your problem?
~Jim petersen: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN customers?
~Jim petersen: Call them early in the day or late. Don't forget any personal or account information you might need for MSN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim petersen taken from his MSN customer service problem that occurred on November 21st, 2017.