MagicJack: i am sorry i did get a chance to get you my rev...
A MagicJack customer review by GetHuman user ~jtnt119 from November 21st, 2017
Background on ~jtnt119's case
GetHuman: ~jtnt119 - can you tell our other MagicJack customers when your case took place?
~jtnt119: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~jtnt119 a list of common MagicJack problems)
~jtnt119: "Dispute a Charge" was why I was trying to call.
~jtnt119's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jtnt119: i am sorry i did get a chance to get you my review,it was excellent.the tech name i think was lei am no sure of her name but she was excellent she helped me around *.** tonight.my name is jerry tate order*ts********. if you find her please thanks her for me, thank you
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~jtnt119: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jtnt119: I'd give them a three out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~jtnt119: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~jtnt119: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jtnt119 taken from his MagicJack customer service problem that occurred on November 20th, 2017.