Massachusetts Registry of Motor Vehicles (DMV/RMV): Why did the registry stop notifying people when...
A Massachusetts Registry of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Tiffany from November 23rd, 2017
Background on ~Tiffany's case
GetHuman: ~Tiffany - can you tell our other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers when your case took place?
~Tiffany: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Massachusetts Registry of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common Massachusetts Registry of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Tiffany a list of common Massachusetts Registry of Motor Vehicles (DMV/RMV) problems)
~Tiffany: "Payments/Citations" was why I was trying to call.
~Tiffany's review of Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Massachusetts Registry of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tiffany: Why did the registry stop notifying people when their registration needs to be renewed. This is something that is only done, maybe once per year, if that so a friendly reminder would be nice. The fact that you stopped have ruined LIVES! We pay for your services and deserve at least a notice!
GetHuman: Let's quantify your experience contacting Massachusetts Registry of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Massachusetts Registry of Motor Vehicles (DMV/RMV) problem?
~Tiffany: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tiffany: I'd give them a three out of five on communication.
GetHuman: And what about Massachusetts Registry of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Tiffany: For that I would say one out of five.
GetHuman: And finally- any advice for other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers?
~Tiffany: Call them early in the day or late. Don't forget any personal or account information you might need for Massachusetts Registry of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tiffany taken from his Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 17th, 2017.