Massachusetts Registry of Motor Vehicles (DMV/RMV): been on hold ** minutes so far ... no answer...
A Massachusetts Registry of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~cara from November 19th, 2017
Background on ~cara's case
GetHuman: ~cara - can you tell our other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers when your case took place?
~cara: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Massachusetts Registry of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common Massachusetts Registry of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~cara a list of common Massachusetts Registry of Motor Vehicles (DMV/RMV) problems)
~cara: "Payments/Citations" was why I was trying to call.
~cara's review of Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Massachusetts Registry of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cara: been on hold ** minutes so far ... no answer. no way to email or chat. I just need a duplicate registration decal and there's no way to order that online, only registration - which I already have and don't need. Very frustrating.
GetHuman: Let's quantify your experience contacting Massachusetts Registry of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Massachusetts Registry of Motor Vehicles (DMV/RMV) problem?
~cara: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cara: I'd give them a three out of five on communication.
GetHuman: And what about Massachusetts Registry of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~cara: For that I would say one out of five.
GetHuman: And finally- any advice for other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers?
~cara: Call them early in the day or late. Don't forget any personal or account information you might need for Massachusetts Registry of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cara taken from his Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 11th, 2017.