Massachusetts Registry of Motor Vehicles (DMV/RMV): the first gentleman didn't speak english to wel...

A Massachusetts Registry of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~christine R from November 19th, 2017

Background on ~christine R's case

GetHuman: ~christine R - can you tell our other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers when your case took place?
~christine R: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Massachusetts Registry of Motor Vehicles (DMV/RMV), and if so, how?
~christine R: I used the 857-368-8000 number I found for on the GetHuman Massachusetts Registry of Motor Vehicles (DMV/RMV) customer phone number page I was on: Massachusetts Registry of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Massachusetts Registry of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~christine R a list of common Massachusetts Registry of Motor Vehicles (DMV/RMV) problems)
~christine R: "Registration/Title" was why I was trying to call.

~christine R's review of Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Massachusetts Registry of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~christine R: the first gentleman didn't speak english to well but i was quickley transferred to another Rep otherwise this works great thanks Gethuman
GetHuman: Let's quantify your experience contacting Massachusetts Registry of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Massachusetts Registry of Motor Vehicles (DMV/RMV) problem?
~christine R: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~christine R: I'd give them a one out of five on communication.
GetHuman: And what about Massachusetts Registry of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~christine R: For that I would say four out of five.
GetHuman: And finally- any advice for other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers?
~christine R: Call them early in the day or late. Don't forget any personal or account information you might need for Massachusetts Registry of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~christine R taken from his Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 16th, 2017.

Massachusetts Registry of Motor Vehicles (DMV/RMV)

1.80 of 5 stars | 37 reviews

~christine R's Massachusetts Registry of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Massachusetts Registry of Motor Vehicles (DMV/RMV), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Massachusetts Registry of Motor Vehicles (DMV/RMV) in any way.

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