MediaCom Communications Corp.: When I called *-***-MEDIACOM, the IVR said ther...

A MediaCom Communications Corp. customer review by GetHuman user GetHuman-275050 from November 20th, 2017

Background on GetHuman-275050's case

GetHuman: GetHuman-275050 - can you tell our other MediaCom Communications Corp. customers when your case took place?
GetHuman-275050: Yes I can. It was late at night, on November 10th.
GetHuman: Did you reach out to MediaCom Communications Corp., and if so, how?
GetHuman-275050: I used the 866-755-2225 number I found for on the GetHuman MediaCom Communications Corp. customer phone number page I was on: MediaCom Communications Corp. Customer Service Phone Number
GetHuman: And which of these common MediaCom Communications Corp. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-275050 a list of common MediaCom Communications Corp. problems)
GetHuman-275050: "Change plan" was why I was trying to call.

GetHuman-275050's review of MediaCom Communications Corp. customer service

GetHuman: So how would you sum up your experience for GetHuman's MediaCom Communications Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-275050: When I called *-***-MEDIACOM, the IVR said there was such a long wait time I'd have to call back. I called this number, *-***-***-****, and got through in less than a minute.
GetHuman: Let's quantify your experience contacting MediaCom Communications Corp.. On a scale of 1 to 5, how easy is it go get help on a MediaCom Communications Corp. problem?
GetHuman-275050: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-275050: I'd give them a one out of five on communication.
GetHuman: And what about MediaCom Communications Corp.'s ability to quickly and effectively address your problem?
GetHuman-275050: For that I would say one out of five.
GetHuman: And finally- any advice for other MediaCom Communications Corp. customers?
GetHuman-275050: Call them early in the day or late. Don't forget any personal or account information you might need for MediaCom Communications Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-275050 taken from his MediaCom Communications Corp. customer service problem that occurred on November 10th, 2017.

MediaCom Communications Corp.

1.00 of 5 stars | 24 reviews

GetHuman-275050's MediaCom Communications Corp. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MediaCom Communications Corp., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MediaCom Communications Corp. in any way.

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