MediaCom Communications Corp.: my phones dont work. my bill is wrong. * agent...
A MediaCom Communications Corp. customer review by GetHuman user ~roger from November 25th, 2017
Background on ~roger's case
GetHuman: ~roger - can you tell our other MediaCom Communications Corp. customers when your case took place?
~roger: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to MediaCom Communications Corp., and if so, how?
GetHuman: And which of these common MediaCom Communications Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~roger a list of common MediaCom Communications Corp. problems)
~roger: "Technical support" was why I was trying to call.
~roger's review of MediaCom Communications Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's MediaCom Communications Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~roger: my phones dont work. my bill is wrong. * agent says my due date is one thing and another agent says something else.
GetHuman: Let's quantify your experience contacting MediaCom Communications Corp.. On a scale of 1 to 5, how easy is it go get help on a MediaCom Communications Corp. problem?
~roger: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~roger: I'd give them a four out of five on communication.
GetHuman: And what about MediaCom Communications Corp.'s ability to quickly and effectively address your problem?
~roger: For that I would say one out of five.
GetHuman: And finally- any advice for other MediaCom Communications Corp. customers?
~roger: Call them early in the day or late. Don't forget any personal or account information you might need for MediaCom Communications Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~roger taken from his MediaCom Communications Corp. customer service problem that occurred on November 21st, 2017.