MediaCom Communications Corp.: i called this number twice and had two differen...

A MediaCom Communications Corp. customer review by GetHuman user ~hummingbird from November 22nd, 2017

Background on ~hummingbird's case

GetHuman: ~hummingbird - can you tell our other MediaCom Communications Corp. customers when your case took place?
~hummingbird: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to MediaCom Communications Corp., and if so, how?
~hummingbird: I used the 866-755-2225 number I found for on the GetHuman MediaCom Communications Corp. customer phone number page I was on: MediaCom Communications Corp. Customer Service Phone Number
GetHuman: And which of these common MediaCom Communications Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~hummingbird a list of common MediaCom Communications Corp. problems)
~hummingbird: "Lower my bill" was why I was trying to call.

~hummingbird's review of MediaCom Communications Corp. customer service

GetHuman: So how would you sum up your experience for GetHuman's MediaCom Communications Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hummingbird: i called this number twice and had two different people tell me they were working on sending a stronger signal to wait and check TV later. The second said he was putting in an outage report and didn't schedule an appointment. He said they would fix it within an hour without an appointment. He was blowing wind up my skirt. Didn't happen. Called ***-***-**** later and was told no report was made.
GetHuman: Let's quantify your experience contacting MediaCom Communications Corp.. On a scale of 1 to 5, how easy is it go get help on a MediaCom Communications Corp. problem?
~hummingbird: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hummingbird: I'd give them a two out of five on communication.
GetHuman: And what about MediaCom Communications Corp.'s ability to quickly and effectively address your problem?
~hummingbird: For that I would say one out of five.
GetHuman: And finally- any advice for other MediaCom Communications Corp. customers?
~hummingbird: Call them early in the day or late. Don't forget any personal or account information you might need for MediaCom Communications Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hummingbird taken from his MediaCom Communications Corp. customer service problem that occurred on November 19th, 2017.

MediaCom Communications Corp.

1.00 of 5 stars | 24 reviews

~hummingbird's MediaCom Communications Corp. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MediaCom Communications Corp., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MediaCom Communications Corp. in any way.

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