Meetup.com: Although I was unable to speak to anyone initia...

A Meetup.com customer review by GetHuman user ~Karaoke Ron from November 21st, 2017

Background on ~Karaoke Ron's case

GetHuman: ~Karaoke Ron - can you tell our other Meetup.com customers when your case took place?
~Karaoke Ron: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Meetup.com, and if so, how?
~Karaoke Ron: I used a help page I found on the GetHuman Meetup.com customer service contact info page: Contact Meetup.com Customer Service
GetHuman: And which of these common Meetup.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Karaoke Ron a list of common Meetup.com problems)
~Karaoke Ron: "Setup service" was why I was trying to contact.

~Karaoke Ron's review of Meetup.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Meetup.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karaoke Ron: Although I was unable to speak to anyone initially, there was appropriate follow-up and the problem was solved.
GetHuman: Let's quantify your experience contacting Meetup.com. On a scale of 1 to 5, how easy is it go get help on a Meetup.com problem?
~Karaoke Ron: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karaoke Ron: I'd give them a one out of five on communication.
GetHuman: And what about Meetup.com's ability to quickly and effectively address your problem?
~Karaoke Ron: For that I would say one out of five.
GetHuman: And finally- any advice for other Meetup.com customers?
~Karaoke Ron: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Meetup.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karaoke Ron taken from his Meetup.com customer service problem that occurred on November 15th, 2017.

Meetup.com

1.00 of 5 stars | 37 reviews

~Karaoke Ron's Meetup.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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