Meetup.com: Not minutes, but days without receiving a reply...
A Meetup.com customer review by GetHuman user ~naruss from November 24th, 2017
Background on ~naruss's case
GetHuman: ~naruss - can you tell our other Meetup.com customers when your case took place?
~naruss: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Meetup.com, and if so, how?
GetHuman: And which of these common Meetup.com customer issues best describes the reason you wanted to talk to them?
(Shows ~naruss a list of common Meetup.com problems)
~naruss: "Lower my bill" was why I was trying to contact.
~naruss's review of Meetup.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Meetup.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~naruss: Not minutes, but days without receiving a reply from meetup. Have sent them two email and they have not answered either. I am very disappointed in their service and the absence of any way to make human contact. I have also left them a phone message and will see how long it takes for them to respond to that.
GetHuman: Let's quantify your experience contacting Meetup.com. On a scale of 1 to 5, how easy is it go get help on a Meetup.com problem?
~naruss: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~naruss: I'd give them a one out of five on communication.
GetHuman: And what about Meetup.com's ability to quickly and effectively address your problem?
~naruss: For that I would say four out of five.
GetHuman: And finally- any advice for other Meetup.com customers?
~naruss: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Meetup.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~naruss taken from his Meetup.com customer service problem that occurred on November 16th, 2017.