Meetup.com: Not too helpful for my needs. My site was taken...
A Meetup.com customer review by GetHuman user ~tony from November 16th, 2017
Background on ~tony's case
GetHuman: ~tony - can you tell our other Meetup.com customers when your case took place?
~tony: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Meetup.com, and if so, how?
GetHuman: And which of these common Meetup.com customer issues best describes the reason you wanted to talk to them?
(Shows ~tony a list of common Meetup.com problems)
~tony: "Service problem" was why I was trying to contact.
~tony's review of Meetup.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Meetup.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tony: Not too helpful for my needs. My site was taken down but a very vague and automated response was given via email. Talking with someone helped even less. They don't seem to put much stock in phone service.
GetHuman: Let's quantify your experience contacting Meetup.com. On a scale of 1 to 5, how easy is it go get help on a Meetup.com problem?
~tony: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tony: I'd give them a one out of five on communication.
GetHuman: And what about Meetup.com's ability to quickly and effectively address your problem?
~tony: For that I would say three out of five.
GetHuman: And finally- any advice for other Meetup.com customers?
~tony: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Meetup.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tony taken from his Meetup.com customer service problem that occurred on November 14th, 2017.