MercadoLibre: El dia * de junio acorde con el vendedor como p...

A MercadoLibre customer review by GetHuman user ~Marialopez815 from November 27th, 2017

Background on ~Marialopez815's case

GetHuman: ~Marialopez815 - can you tell our other MercadoLibre customers when your case took place?
~Marialopez815: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to MercadoLibre, and if so, how?
~Marialopez815: I used a help page I found on the GetHuman MercadoLibre customer service contact info page: Contact MercadoLibre Customer Service
GetHuman: And which of these common MercadoLibre customer issues best describes the reason you wanted to talk to them?
(Shows ~Marialopez815 a list of common MercadoLibre problems)
~Marialopez815: "Cancel order" was why I was trying to contact.

~Marialopez815's review of MercadoLibre customer service

GetHuman: So how would you sum up your experience for GetHuman's MercadoLibre customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marialopez815: El dia * de junio acorde con el vendedor como pagarle $*.*** el vendias un refrigeradorel me envio muchos mensajes para cobrar y Disque para hacer el envio le ise el deposito y desaparecio y desaparecio removi su anuncio y no contesto mas mis mensajes y no resivi mi compra me robo descaradamente con ayuda de mercado, por favor no lleguen acuerdo ni oxo ni su banco robandome muy facil yo con esta perdido no bolvere a comprar por mercado son Rateros tengan cuidado ojala primero lean y no asta que los roben como ami, para nada es confable
GetHuman: Let's quantify your experience contacting MercadoLibre. On a scale of 1 to 5, how easy is it go get help on a MercadoLibre problem?
~Marialopez815: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marialopez815: I'd give them a one out of five on communication.
GetHuman: And what about MercadoLibre's ability to quickly and effectively address your problem?
~Marialopez815: For that I would say two out of five.
GetHuman: And finally- any advice for other MercadoLibre customers?
~Marialopez815: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MercadoLibre to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marialopez815 taken from his MercadoLibre customer service problem that occurred on November 23rd, 2017.

MercadoLibre

1.00 of 5 stars | 11 reviews

~Marialopez815's MercadoLibre Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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