MercadoLibre: NO puedo calificar de otra forma porque hace tr...
A MercadoLibre customer review by GetHuman user ~STEFOLGUERA from November 23rd, 2017
Background on ~STEFOLGUERA's case
GetHuman: ~STEFOLGUERA - can you tell our other MercadoLibre customers when your case took place?
~STEFOLGUERA: Yes. It was late at night, on November 21st.
GetHuman: Did you reach out to MercadoLibre, and if so, how?
GetHuman: And which of these common MercadoLibre customer issues best describes the reason you wanted to talk to them?
(Shows ~STEFOLGUERA a list of common MercadoLibre problems)
~STEFOLGUERA: "Complaint" was why I was trying to contact.
~STEFOLGUERA's review of MercadoLibre customer service
GetHuman: So how would you sum up your experience for GetHuman's MercadoLibre customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~STEFOLGUERA: NO puedo calificar de otra forma porque hace tres d****as que busco la manera de comunicarme para cambiar mi correo y no puedo. Y no me deja hacerlo en el formulario de configuraci****n de mi cuenta,.
GetHuman: Let's quantify your experience contacting MercadoLibre. On a scale of 1 to 5, how easy is it go get help on a MercadoLibre problem?
~STEFOLGUERA: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~STEFOLGUERA: I'd give them a two out of five on communication.
GetHuman: And what about MercadoLibre's ability to quickly and effectively address your problem?
~STEFOLGUERA: For that I would say three out of five.
GetHuman: And finally- any advice for other MercadoLibre customers?
~STEFOLGUERA: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MercadoLibre to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~STEFOLGUERA taken from his MercadoLibre customer service problem that occurred on November 21st, 2017.