Meritain Health: we are providers and our wait time was *** fin...
A Meritain Health customer review by GetHuman user ~neurology office from November 19th, 2017
Background on ~neurology office's case
GetHuman: ~neurology office - can you tell our other Meritain Health customers when your case took place?
~neurology office: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Meritain Health, and if so, how?
GetHuman: And which of these common Meritain Health customer issues best describes the reason you wanted to talk to them?
(Shows ~neurology office a list of common Meritain Health problems)
~neurology office: "Update account information" was why I was trying to call.
~neurology office's review of Meritain Health customer service
GetHuman: So how would you sum up your experience for GetHuman's Meritain Health customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~neurology office: we are providers and our wait time was *** finally hung up , will refuse to see patients that have meritan, not worth it
GetHuman: Let's quantify your experience contacting Meritain Health. On a scale of 1 to 5, how easy is it go get help on a Meritain Health problem?
~neurology office: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~neurology office: I'd give them a five out of five on communication.
GetHuman: And what about Meritain Health's ability to quickly and effectively address your problem?
~neurology office: For that I would say two out of five.
GetHuman: And finally- any advice for other Meritain Health customers?
~neurology office: Call them early in the day or late. Don't forget any personal or account information you might need for Meritain Health to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~neurology office taken from his Meritain Health customer service problem that occurred on November 13th, 2017.