Merrick Bank: On ******* money was taken out of my account wi...
A Merrick Bank customer review by GetHuman user GetHuman-233795 from November 6th, 2017
Background on GetHuman-233795's case
GetHuman: GetHuman-233795 - can you tell our other Merrick Bank customers when your case took place?
GetHuman-233795: Yes I can. It was morning, on October 28th.
GetHuman: Did you reach out to Merrick Bank, and if so, how?
GetHuman: And which of these common Merrick Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-233795 a list of common Merrick Bank problems)
GetHuman-233795: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-233795's review of Merrick Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Merrick Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-233795: On ******* money was taken out of my account with out permission. The money was put back on ******** For days i could not get the meds i need or get food for me and my son. Things we needed and could not get because Merrick Bank took money from my account. I have file with the BBB, FIDC, The Office of State Banking, Salt Lake City Police Dept and also the District Attorney's office. I well not stop there, next i will go to the American Press and others, and let people know what Merrick Bank did to me with the help of the State Representative office. I will post on the internet to all people dot not use Merrick Bank, i have all documentation to show what Merrick Bank did to me. Merrick Bank has NEVER said that they were sorry for this, in a letter, a phone call or a email. What Merrick Bank did to me was not right. You cant go into someone's account and take money out and put it back in, that's a theft. Look at it this way, some goes into wal-mart and takes something and runs out the
GetHuman: Let's quantify your experience contacting Merrick Bank. On a scale of 1 to 5, how easy is it go get help on a Merrick Bank problem?
GetHuman-233795: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-233795: I'd give them a five out of five on communication.
GetHuman: And what about Merrick Bank's ability to quickly and effectively address your problem?
GetHuman-233795: For that I would say four out of five.
GetHuman: And finally- any advice for other Merrick Bank customers?
GetHuman-233795: Call them early in the day or late. Don't forget any personal or account information you might need for Merrick Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-233795 taken from his Merrick Bank customer service problem that occurred on October 28th, 2017.