Meta Bank Ipower: I had all of my Social Security check direct de...

A Meta Bank Ipower customer review by GetHuman user ~65pattycake65 from November 1st, 2017

Background on ~65pattycake65's case

GetHuman: ~65pattycake65 - can you tell our other Meta Bank Ipower customers when your case took place?
~65pattycake65: Yes I can. It was evening, on October 26th.
GetHuman: Did you reach out to Meta Bank Ipower, and if so, how?
~65pattycake65: I used the 800-792-6815 number I found for on the GetHuman Meta Bank Ipower customer phone number page I was on: Meta Bank Ipower Customer Service Phone Number
GetHuman: And which of these common Meta Bank Ipower customer issues best describes the reason you wanted to talk to them?
(Shows ~65pattycake65 a list of common Meta Bank Ipower problems)
~65pattycake65: "Complaint" was why I was trying to call.

~65pattycake65's review of Meta Bank Ipower customer service

GetHuman: So how would you sum up your experience for GetHuman's Meta Bank Ipower customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~65pattycake65: I had all of my Social Security check direct deposited and now when I try to make a purchase or pay a bill it is declined. I have my card. They have sent me email saying it is activated but I cannot access any money from it.
GetHuman: Let's quantify your experience contacting Meta Bank Ipower. On a scale of 1 to 5, how easy is it go get help on a Meta Bank Ipower problem?
~65pattycake65: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~65pattycake65: I'd give them a one out of five on communication.
GetHuman: And what about Meta Bank Ipower's ability to quickly and effectively address your problem?
~65pattycake65: For that I would say one out of five.
GetHuman: And finally- any advice for other Meta Bank Ipower customers?
~65pattycake65: Call them early in the day or late. Don't forget any personal or account information you might need for Meta Bank Ipower to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~65pattycake65 taken from his Meta Bank Ipower customer service problem that occurred on October 26th, 2017.

Meta Bank Ipower

1.00 of 5 stars | 6 reviews

~65pattycake65's Meta Bank Ipower Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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