Meta Bank Ipower: You stated on the site **hrs a day * days a wee...
A Meta Bank Ipower customer review by GetHuman user ~Lakeya from November 15th, 2017
Background on ~Lakeya's case
GetHuman: ~Lakeya - can you tell our other Meta Bank Ipower customers when your case took place?
~Lakeya: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Meta Bank Ipower, and if so, how?
GetHuman: And which of these common Meta Bank Ipower customer issues best describes the reason you wanted to talk to them?
(Shows ~Lakeya a list of common Meta Bank Ipower problems)
~Lakeya: "Setup an account" was why I was trying to call.
~Lakeya's review of Meta Bank Ipower customer service
GetHuman: So how would you sum up your experience for GetHuman's Meta Bank Ipower customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lakeya: You stated on the site **hrs a day * days a week and the recording says mon thru fri *-* so the site needs to be changed.
GetHuman: Let's quantify your experience contacting Meta Bank Ipower. On a scale of 1 to 5, how easy is it go get help on a Meta Bank Ipower problem?
~Lakeya: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lakeya: I'd give them a four out of five on communication.
GetHuman: And what about Meta Bank Ipower's ability to quickly and effectively address your problem?
~Lakeya: For that I would say three out of five.
GetHuman: And finally- any advice for other Meta Bank Ipower customers?
~Lakeya: Call them early in the day or late. Don't forget any personal or account information you might need for Meta Bank Ipower to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lakeya taken from his Meta Bank Ipower customer service problem that occurred on November 10th, 2017.