Issue with Michael Kors
A Michael Kors customer review by GetHuman user GetHuman-myrasloa from December 7th, 2017
Background on GetHuman-myrasloa's case
GetHuman: GetHuman-myrasloa - can you tell our other Michael Kors customers when your case took place?
GetHuman-myrasloa: Yes. It was late at night, on December 1st.
GetHuman: Did you reach out to Michael Kors, and if so, how?
GetHuman: And which of these common Michael Kors customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-myrasloa a list of common Michael Kors problems)
GetHuman-myrasloa: "Track order" was why I was trying to call.
GetHuman-myrasloa's review of Michael Kors customer service
GetHuman: So how would you sum up your experience for GetHuman's Michael Kors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-myrasloa: Issue with Michael Kors
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-myrasloa: Hi *I have various Michael Kors jewellery but have found that my bracelet which has stones in it is loading them every time I wear it. I spoke with one of your shops in London last July and they gave me this e mail.*Sorry it's taken so long to get in touch but I am very disappointed in this items I have the watch earings necklace in the rose gold all to match but the bracelet does not look as nice now with stones missing.*I would be obliged if you could advise me as how to fix this **Thank You
GetHuman: Let's quantify your experience contacting Michael Kors. On a scale of 1 to 5, how easy is it go get help on a Michael Kors problem?
GetHuman-myrasloa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-myrasloa: I'd give them a one out of five on communication.
GetHuman: And what about Michael Kors's ability to quickly and effectively address your problem?
GetHuman-myrasloa: For that I would say two out of five.
GetHuman: And finally- any advice for other Michael Kors customers?
GetHuman-myrasloa: Call them early in the day or late. Don't forget any personal or account information you might need for Michael Kors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-myrasloa taken from his Michael Kors customer service problem that occurred on December 1st, 2017.