Microsoft - Tech Support: Talking to them it like talking to a wall, and...
A Microsoft - Tech Support customer review by GetHuman user ~Gary Hill from November 25th, 2017
Background on ~Gary Hill's case
GetHuman: ~Gary Hill - can you tell our other Microsoft - Tech Support customers when your case took place?
~Gary Hill: Yeah. It was late at night, on November 19th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary Hill a list of common Microsoft - Tech Support problems)
~Gary Hill: "Refund or Suspicious Charges" was why I was trying to call.
~Gary Hill's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary Hill: Talking to them it like talking to a wall, and the warty is worthless, and the replacement is worthless if they can not send you other so you can send back like real computer out fits do for the money I spent, time out of service witting for the replacement they need to rein burst us.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~Gary Hill: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary Hill: I'd give them a two out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~Gary Hill: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~Gary Hill: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary Hill taken from his Microsoft - Tech Support customer service problem that occurred on November 19th, 2017.