Microsoft - Windows: talked to a guy who was very nice, helped me ou...
A Microsoft - Windows customer review by GetHuman user ~allykins from November 23rd, 2017
Background on ~allykins's case
GetHuman: ~allykins - can you tell our other Microsoft - Windows customers when your case took place?
~allykins: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to Microsoft - Windows, and if so, how?
GetHuman: And which of these common Microsoft - Windows customer issues best describes the reason you wanted to talk to them?
(Shows ~allykins a list of common Microsoft - Windows problems)
~allykins: "Returns" was why I was trying to call.
~allykins's review of Microsoft - Windows customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~allykins: talked to a guy who was very nice, helped me out, very friendly. gave me my call number so if i needed to call back they'd already have my info. *** stars!
GetHuman: Let's quantify your experience contacting Microsoft - Windows. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows problem?
~allykins: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~allykins: I'd give them a three out of five on communication.
GetHuman: And what about Microsoft - Windows's ability to quickly and effectively address your problem?
~allykins: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft - Windows customers?
~allykins: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~allykins taken from his Microsoft - Windows customer service problem that occurred on November 15th, 2017.