Milwaukee Journal Sentinel: I have contacted your customer service dept...
A Milwaukee Journal Sentinel customer review by GetHuman user ~Ruth Hamilton from November 14th, 2017
Background on ~Ruth Hamilton's case
GetHuman: ~Ruth Hamilton - can you tell our other Milwaukee Journal Sentinel customers when your case took place?
~Ruth Hamilton: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Milwaukee Journal Sentinel, and if so, how?
GetHuman: And which of these common Milwaukee Journal Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~Ruth Hamilton a list of common Milwaukee Journal Sentinel problems)
~Ruth Hamilton: "Lower my bill" was why I was trying to call.
~Ruth Hamilton's review of Milwaukee Journal Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's Milwaukee Journal Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ruth Hamilton: I have contacted your customer service dept. * times to ask our new carrier to STOP putting the paper at the FRONT DOOR, and to IMMEDIATELY & CONSISTENTLY put it at the SIDE DOOR! Some days it is front door, and the next day it will be at the side.*My husband and I are elderly people, and cannot retrieve the paper at the front! We will discontinue our service if this is not rectified immediately.*Ruth Hamilton***** South **rd Street
GetHuman: Let's quantify your experience contacting Milwaukee Journal Sentinel. On a scale of 1 to 5, how easy is it go get help on a Milwaukee Journal Sentinel problem?
~Ruth Hamilton: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ruth Hamilton: I'd give them a one out of five on communication.
GetHuman: And what about Milwaukee Journal Sentinel's ability to quickly and effectively address your problem?
~Ruth Hamilton: For that I would say three out of five.
GetHuman: And finally- any advice for other Milwaukee Journal Sentinel customers?
~Ruth Hamilton: Call them early in the day or late. Don't forget any personal or account information you might need for Milwaukee Journal Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ruth Hamilton taken from his Milwaukee Journal Sentinel customer service problem that occurred on November 11th, 2017.