Minnesota Department of Revenue: Prompts on phone just kept repeating, never got...
A Minnesota Department of Revenue customer review by GetHuman user ~Betty from November 23rd, 2017
Background on ~Betty's case
GetHuman: ~Betty - can you tell our other Minnesota Department of Revenue customers when your case took place?
~Betty: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Minnesota Department of Revenue, and if so, how?
GetHuman: And which of these common Minnesota Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Betty a list of common Minnesota Department of Revenue problems)
~Betty: "None of those really matches why I wanted to call Minnesota Department of Revenue that day." was why I was trying to call.
~Betty's review of Minnesota Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Minnesota Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Betty: Prompts on phone just kept repeating, never got past the prompts no matter what number I chose. Poor service!!
GetHuman: Let's quantify your experience contacting Minnesota Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Minnesota Department of Revenue problem?
~Betty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Betty: I'd give them a five out of five on communication.
GetHuman: And what about Minnesota Department of Revenue's ability to quickly and effectively address your problem?
~Betty: For that I would say five out of five.
GetHuman: And finally- any advice for other Minnesota Department of Revenue customers?
~Betty: Call them early in the day or late. Don't forget any personal or account information you might need for Minnesota Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Betty taken from his Minnesota Department of Revenue customer service problem that occurred on November 13th, 2017.