Minnesota Department of Revenue: This gang of cut-throats offer no recourse othe...
A Minnesota Department of Revenue customer review by GetHuman user ~Earl Marshall from November 17th, 2017
Background on ~Earl Marshall's case
GetHuman: ~Earl Marshall - can you tell our other Minnesota Department of Revenue customers when your case took place?
~Earl Marshall: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Minnesota Department of Revenue, and if so, how?
GetHuman: And which of these common Minnesota Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Earl Marshall a list of common Minnesota Department of Revenue problems)
~Earl Marshall: "None of those really matches why I wanted to call Minnesota Department of Revenue that day." was why I was trying to call.
~Earl Marshall's review of Minnesota Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Minnesota Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Earl Marshall: This gang of cut-throats offer no recourse other than useless numbers, refusal to talk with supervisors, No appeal process, no mention of the ** days of grace, you cannot contest anything. Just pay up. There is not empathy there for any tax payer that is poor or on a fixed income. Financial difficulty is what they mean to inflict on the tax payer
GetHuman: Let's quantify your experience contacting Minnesota Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Minnesota Department of Revenue problem?
~Earl Marshall: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Earl Marshall: I'd give them a two out of five on communication.
GetHuman: And what about Minnesota Department of Revenue's ability to quickly and effectively address your problem?
~Earl Marshall: For that I would say five out of five.
GetHuman: And finally- any advice for other Minnesota Department of Revenue customers?
~Earl Marshall: Call them early in the day or late. Don't forget any personal or account information you might need for Minnesota Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Earl Marshall taken from his Minnesota Department of Revenue customer service problem that occurred on November 11th, 2017.