Minnesota Department of Revenue: They gave me the same phone number that I calle...
A Minnesota Department of Revenue customer review by GetHuman user ~joan hagburg from November 21st, 2017
Background on ~joan hagburg's case
GetHuman: ~joan hagburg - can you tell our other Minnesota Department of Revenue customers when your case took place?
~joan hagburg: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Minnesota Department of Revenue, and if so, how?
GetHuman: And which of these common Minnesota Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~joan hagburg a list of common Minnesota Department of Revenue problems)
~joan hagburg: "None of those really matches why I wanted to call Minnesota Department of Revenue that day." was why I was trying to call.
~joan hagburg's review of Minnesota Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Minnesota Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joan hagburg: They gave me the same phone number that I called to get them. I was calling for a volunteer to do my taxes and there was none in my zip code so they told me to call the same number I had called to talk to them in the first place. Not helpful.
GetHuman: Let's quantify your experience contacting Minnesota Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Minnesota Department of Revenue problem?
~joan hagburg: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joan hagburg: I'd give them a two out of five on communication.
GetHuman: And what about Minnesota Department of Revenue's ability to quickly and effectively address your problem?
~joan hagburg: For that I would say five out of five.
GetHuman: And finally- any advice for other Minnesota Department of Revenue customers?
~joan hagburg: Call them early in the day or late. Don't forget any personal or account information you might need for Minnesota Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joan hagburg taken from his Minnesota Department of Revenue customer service problem that occurred on November 14th, 2017.