Motel 6: Bad customer accommodations

Background on GetHuman-alvaradm's case

GetHuman: GetHuman-alvaradm - can you tell our other Motel 6 customers when your case took place?
GetHuman-alvaradm: Yeah. It was evening, on November 22nd.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman-alvaradm: I used the 800-466-8356 number I found for on the GetHuman Motel 6 customer phone number page I was on: Motel 6 Customer Service Phone Number
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-alvaradm a list of common Motel 6 problems)
GetHuman-alvaradm: "Make a booking" was why I was trying to call.

GetHuman-alvaradm's review of Motel 6 customer service

GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-alvaradm: Bad customer accommodations
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
GetHuman-alvaradm: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-alvaradm: I'd give them a five out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
GetHuman-alvaradm: For that I would say four out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
GetHuman-alvaradm: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-alvaradm taken from his Motel 6 customer service problem that occurred on November 22nd, 2017.

Motel 6

1.91 of 5 stars | 51 reviews

GetHuman-alvaradm's Motel 6 Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Motel 6, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Motel 6 in any way.

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