Motel 6: Complaint about room an surroundings
A Motel 6 customer review by GetHuman user GetHuman-stargell from December 2nd, 2017
Background on GetHuman-stargell's case
GetHuman: GetHuman-stargell - can you tell our other Motel 6 customers when your case took place?
GetHuman-stargell: Sure. It was late at night, on November 26th.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-stargell a list of common Motel 6 problems)
GetHuman-stargell: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-stargell's review of Motel 6 customer service
GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-stargell: Complaint about room an surroundings
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-stargell: I rented a room at your Lee hwy location in Chattanooga Tennessee an * guys were fighting falling on cars I couldn't sleep an was nervous told front desk he said he knew,I said I would*Call cooperate he told me he will give me discount or free room but didnt
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
GetHuman-stargell: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-stargell: I'd give them a one out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
GetHuman-stargell: For that I would say one out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
GetHuman-stargell: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-stargell taken from his Motel 6 customer service problem that occurred on November 26th, 2017.