Motel 6: Complaint
A Motel 6 customer review by GetHuman user GetHuman-pdellis from December 3rd, 2017
Background on GetHuman-pdellis's case
GetHuman: GetHuman-pdellis - can you tell our other Motel 6 customers when your case took place?
GetHuman-pdellis: Yup. It was afternoon, on November 27th.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-pdellis a list of common Motel 6 problems)
GetHuman-pdellis: "Refund a Charge" was why I was trying to call.
GetHuman-pdellis's review of Motel 6 customer service
GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-pdellis: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-pdellis: Air conditioning problem in the room was not called complain many times had company come out still not taken care of had maintenance come out still not taken care of now today which is Wednesday we check out and we suffered the whole time it was awful we sweated it was just awful I want help with my problem and I want to be Vindicated
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
GetHuman-pdellis: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-pdellis: I'd give them a one out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
GetHuman-pdellis: For that I would say five out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
GetHuman-pdellis: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-pdellis taken from his Motel 6 customer service problem that occurred on November 27th, 2017.