Motel 6: I stayed in motel * on **n Lakeland fl and this...
A Motel 6 customer review by GetHuman user ~Corey2015 from November 26th, 2017
Background on ~Corey2015's case
GetHuman: ~Corey2015 - can you tell our other Motel 6 customers when your case took place?
~Corey2015: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows ~Corey2015 a list of common Motel 6 problems)
~Corey2015: "Change booking" was why I was trying to call.
~Corey2015's review of Motel 6 customer service
GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Corey2015: I stayed in motel * on **n Lakeland fl and this was not a good experience. Multiple roaches crawling thru motel heater does not work. Air conditioner unit only blowing fan cycle. I absolutely hate this motel. Everytime I come to motel there's something.
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
~Corey2015: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Corey2015: I'd give them a five out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
~Corey2015: For that I would say two out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
~Corey2015: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Corey2015 taken from his Motel 6 customer service problem that occurred on November 22nd, 2017.