Motel 6: My parents that are senior citizens stayed at...
A Motel 6 customer review by GetHuman user ~Mo from November 20th, 2017
Background on ~Mo's case
GetHuman: ~Mo - can you tell our other Motel 6 customers when your case took place?
~Mo: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows ~Mo a list of common Motel 6 problems)
~Mo: "Change booking" was why I was trying to call.
~Mo's review of Motel 6 customer service
GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mo: My parents that are senior citizens stayed at the motel * in Yuma Arizona on **** south Arizona st. On *-**-** and they forgot a bag with a ring and a watch with there medication. They reported back to the motel after they left to report what they forgot. They said the house keeper found nothing in the room. They are not only liers but the house keepers there are also theirs. I will make a police report. They are so unprofesional . The man****ger Maria Lopez is also unprofesional. Don't ever send your family there. They steal from senior citizens...
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
~Mo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mo: I'd give them a one out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
~Mo: For that I would say one out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
~Mo: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mo taken from his Motel 6 customer service problem that occurred on November 13th, 2017.